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Originally Posted by Fugazi68
I've got a motorola modem, all it does is sit with the power light on and the receive light blinking.
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Sounds like the modem can't find the downstream frequency, which could indicate the cable has been disconnected, either at the modem or the cab, or somewhere inbetween - alternatively, if it's intermittent, it could mean there's a signal problem.
Your best bet would be to call Broadband Technical Support on 0845 650 0121 when it's not working. They're open 8am-midnight, seven days a week (although I think they're closing early tomorrow for New Year). They can investigate and if necessary they can schedule an engineer to rectify the problem.