First off i can see some here having a good giggle over this.
I have asked for my TV to be disconnected on the 30th of January. I confirmed when i spoke to retentions that i would ONLY have my tv disconnected and nothing else.
Sooooo
Today i lose my broadband and tv. Look down the road and there is a guy in the cab. So i shout him and ask him what he is doing. Says he is disconnecting as per his order.
So i tell him to reconnect as he has it wrong. He does that.
He then pulls up outside my house and says he has a order to disconnect my services. Broadband TV and Phone.
I tell him its on the 30th of January and its only TV. After some discussion he leaves.
I am now onto Customer services and have been for 15 mins and counting so i can then ask for the retensions number so i can ask what the hell is going on.
Now i know how some can get so upset with NTL.
They better not have me down for full disconnection as i might just take them up on it now.
How it turns around
Go on have a good giggle