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Chrysalis · 29-12-2005, 22:17

Right so you are on the 10meg service with a STB and the above speedtest is what you just connected directly?

The scores are low but a sacm will not improve it if the problem is local congestion, the best way to find out if it is congestion is repeat it in 3 or 4 hours around 2 or 3am and see if their is a marked improvement. If the speeds rise to around 5meg then it will be a case then you can get a sacm to take the max to 10meg, if they stay low I would consider ringing in to report a fault and get an engineer callout, this may also get you a sacm free of charge if the engineer feels it will help.

29-12-2005, 22:17	#1541
Chrysalis cf.mega poster Join Date: Sep 2003 Posts: 12,050	*Re: ALL* ntl 10Mb Discussion (Part 3)** Right so you are on the 10meg service with a STB and the above speedtest is what you just connected directly? The scores are low but a sacm will not improve it if the problem is local congestion, the best way to find out if it is congestion is repeat it in 3 or 4 hours around 2 or 3am and see if their is a marked improvement. If the speeds rise to around 5meg then it will be a case then you can get a sacm to take the max to 10meg, if they stay low I would consider ringing in to report a fault and get an engineer callout, this may also get you a sacm free of charge if the engineer feels it will help.