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Old 29-12-2005, 21:44   #5
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
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Re: 2MB download speed issue

Quote:
Originally Posted by CityFan
would have to get a plug extender thing, and theres nowhere to put it really, would be balancing on a small ledge, lot of arsing about, if needs be i could do it but i'd rather find an alternative way


edit: i'm in stockport, read a few people in manchester/south manchester have been having problems so i dunno if this might be related
First, make sure that the PC has an up-to-date virus scanner, and anti-virus program. Run scans using both of these, and clear any viruses/spyware.

For the next step, you would be better off temporarily connecting the PC directly to the Cable Modem. That way, if the speed returns to normal, you will know it's the router. If it doesn't, something is up with the PC itself, or the Cable Modem.

Finally, if that does not improve the speed, you will need to phone NTL, as you may need an engineer visit.
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