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Originally Posted by Paul
If your signal strength is good but the signal quality is rubbish then the odds are that the LNB is knackered. We had the same problem and once we got the LNB replaced it was fine. We got Sky to do ours by stating that if it wasn't replaced we would look elswhere for our TV services lol. They seemed happier to send someone out to do the job than lose a customer.
Within our Sky menu (services) we had a system setup, signal test page which showed the strength and quality of the signal.
One thing though, have you tried completely powering off the box for a few mins and then rebooting it ?
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I was gonna suggest powering it off. Leave it 5 mins before you turn it on again.