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MovedGoalPosts · 28-12-2005, 16:51

If you can prove the start to finish process never displayed the price, you have cause for complaint.

My understanding of distance selling regulations give you grounds to cool off from a deal so phone CS now and tell them you are unhappy. They should downgrade you again.

I have no idea how you found your upgrade process. Every link set I look at on the ntl or ntlworld sites, that takes me to an upgrade sequence starts with a price displayed.

28-12-2005, 16:51	#6
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: bund03 If you can prove the start to finish process never displayed the price, you have cause for complaint. My understanding of distance selling regulations give you grounds to cool off from a deal so phone CS now and tell them you are unhappy. They should downgrade you again. I have no idea how you found your upgrade process. Every link set I look at on the ntl or ntlworld sites, that takes me to an upgrade sequence starts with a price displayed.