Hi, I reluctantly joined NTL due to house move. I wanted to stay with Eclipse ADSL (2M £29 no caps). But the previous owner had cut BT cables and BT couldnt get an engineer around until 16th of Jan! So I reluctantly joined NTL knowing it had a bit of 'a history'. I voiced my concerens about the caps, and a chap I spoke to said they are reviewing the caps and thinking about getting rid of them?? And they are not currently enforced. I know that staff sometimes say any old rubbish verbally, has anyone else heard the same?
Also can NTL really just suspend your service for as long as they like and make you still pay?
I'd rather they just terminate it and I get back on a decent ADSL service.
If I ever get a warning letter I'll probably do something that is breech of T&C document it and asked to be released from my contract
I dont get TV or phone from them so no skin off my back.
Lordy