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Originally Posted by fire
Yes you are still on 3mbit,same as me.Phone them up and ask for upto 10mbit.
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Thanks for that.
I tried ringing three times, the first they cut off the service and forgot to put it back on so it took me a couple of hours to get it back again. The next two times (including today) they said there is a trial and I cannot be part of it. I referred them to the web site where it said I sgould get by end of December and they told me it was wrong!!
Also when they cut me off, I ended up getting billed extra for having a part month, it was only a few pounds, but I'm scared to ring again incase they charge me even more!!
Abs