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Old 27-12-2005, 10:15   #2
Bill C
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Re: Unable to surf internet, and IP Addy has changed

Quote:
Originally Posted by Pea-Pod
Hi - I'm wondering if anyone could provide assistance to my internet problems.

Every time I try to connect to the internet now, it says 'Page Cannot be displayed' I have noticed that before my IP Address did start with 213.***.**.***, now starts with 169.254.***.***.

I did try following the guide at http://homepage.ntlworld.com/jayone/...2_ethernet.htm but the middle LED light on the STB never stays solid, it just keeps flashing.

I've also tried to ipconfig /release and ipconfig /renew but always get "An error occurred while renewing interface Local Area Connection: Unable to contact your DHCP server. Request has timed out." message.

I also cannot access the http://start.ntl/ and http://autoreg.autoregister.net/ pages.

Will I need to call Technical Support to get my Broadband back online?

Yes

If the middle light is flashing then you have no modem lock on your STB. A call from a faults tech will be required to check your STB and Feed.
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