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Originally Posted by cg1701
Has NTL changed its idea over the upgrade of customers to the 10mb service???
I read that customers were being upgraded at no extra cost to the 10mb. I know see they are charging £34.99 for the higher speed. Is this for new customers??? Or does it apply across the board. And does this mean that next year (if they are still upgrading for free 'at no extra cost') that we will have one of their famous yearly letters saying the price increase????
Hope someone can answer this one.
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No, currently the users that had been paying £37.99 (34.99 from January) have received the free upgrade to 10Mb. The 1Mb and 2Mb users will get the free upgrade later next year at different caps and prices for free, unless they want to stay on the 1Mb and 2Mb unlimited packages.