Cable Forum - View Single Post

russell@home · 23-12-2005, 22:33

They did the same to me too.

Charged me for 1Mb BB on the normal TV+phone bill AND an additional STB.

Spoke to CS about it & apparently they sorted it & "it always happens when someone upgrades from STB to SACM BB"!!!

Watch your direct debits too, they charged me £24.99 seperately (not shown on the bill) on top of the TV, phone & 1Mb BB so in total about £75/month!

Several phone calls later & I think it's sorted. but I'll have to wait till the next bill for the £125 credit.

23-12-2005, 22:33	#2
russell@home Inactive Join Date: May 2004 Posts: 38	Re: Funky Bill after upgrade, anyone else? They did the same to me too. Charged me for 1Mb BB on the normal TV+phone bill AND an additional STB. Spoke to CS about it & apparently they sorted it & "it always happens when someone upgrades from STB to SACM BB"!!! Watch your direct debits too, they charged me £24.99 seperately (not shown on the bill) on top of the TV, phone & 1Mb BB so in total about £75/month! Several phone calls later & I think it's sorted. but I'll have to wait till the next bill for the £125 credit.