Right I am looking at
http://www.ntlworld.com/toolsservices/tiermigration/
I am tempted to uggrade as I am on 2mb using a Ambit usb cable modem.
1) I would do this via pass/name ( gfs account so her permission needed )
2) when would i be billed?
3) would i get hit by a £50 charge?
4) how long to the upgrade?
5) when will the increased bill come/and how much considering i am on 2mb right now