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Originally Posted by inviroman
Today i got a call from cs after filling the form on the website i was told that i would have to open a new account for the service to be moved from the samsung stb to a sacm and have to pay £50 over the phone i am getting 5mb from the stb as the service has been upgraded this is a joke as new customers get it free and i have to open a new account???? is there anything that can be done with the samsung stb?
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How long did it take them to call you after you filled in the form on the website. I'd really like to get mine done before I go back to work on the 3rd
I think this is a bit shabby as I've been with Nynex/CWC/NTL since 1997. Why should new customers get this free ?
Jon