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Originally Posted by winterbrew
I phoned them to be upgraded, but was told that as I'd already filled in the www.ntlworld.com/stb page, that's all I needed to do (i.e they wouldn't hit the box with the new config).
I just kept rebooting (i.e. turn off power)the STB every day, and finally got the new config file seen in the 'up' 'down' 'blue' summary menu.
Jon
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Now that's just plain weird because the form at that URL suggests you should only fill it in if you want to pay £50 for a new STB/SACM????
I rang last week to be told - "its rolling out and your STB will be upgraded (well to 5 anyway) automatically". Mind you there's not many working days in December left and the letter said "During December"....
I remain......with hope....and on 3meg....