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Old 20-12-2005, 14:04   #213
ozziestu
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Join Date: Jan 2004
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Re: *All* ntl Cap Discussion (part 4)

D’you know sometimes you have to giggle at Ntl CS. Don’t get me wrong, I’m very happy with my service. I’m on 10 meg and absolutely love the speed but can’t really justify the cost for a 10gig capped service when I can get unlimited 2 meg for less dosh.

Yes, I thought about ADSL and even had BT run tests but I live a fair distance from a BT exchange so ADSL was never really going to be an option with 512 at best. But I can honestly say the Ntl broadband service has been superb in recent months (a happy customer - perhaps they should have me stuffed J).

A few minutes ago I called CS to ask when the 2 meg unlimited service would be available. The guy was very cheerful and helpful but had no idea what I was talking about and went off to get some info. Within 30 seconds he was back on the line to say he didn’t know anything, it’s sometime next year and how would I like half price broadband for 3 months to stay on the higher tier?! Unbelievable. I didn’t ask for discount, I simply enquired about the move to 2 meg and when is unlimited starting. So, not to look a gift-horse in the mouth I gratefully accepted and wished him well for the holidays!

So I’ve had my upgrade, I have stable speeds, Ntl are answering my prayers for unlimited AND I get it all for a low price.

Happy Christmas Ntl – you’re the best!


EDIT: yes, yes I see the error - obviously so happy with Ntl I got capped to 10 gig!
Should read 75gig or 10 meg - you choose....
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