I wish to thank everyone in this post as it has pointed out the problem I have been having for some time. The modem randomly droping connection (TJ210), however the tech line are compltely useless as all they kept doig was turning my firewall of (idiots do they not know).
I feel another pointless phone call coming up, unless some nice usefull mod may be able to help

i really dont rellish the idea of phoneing those idiots again for them to turn my firewall of again!!!!!!!!
oh the joys of being with NTL