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Originally Posted by Dozzer
AFAIK I never paid for the modem... so it must still be owned by ntl - I've had it for years.
I think I'll tell them it's "smells of burning" and hopefully they'll send me a new one. If I have to pay then I'll do the usual... and threaten to go with another ISP that does a "free" modem. hehe
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They will send an engineer out to fix it if your lucky. They can't just send you a modem in the post.