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Originally Posted by ryo2dx
Is there a quicker way to upgrade (samsung stb) than filling in the form on the website, and waiting "up to 10 days" for them to call?
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I filled in the form last week, and then called CS about 3 days later to be told that some one will call me shortly. I've got next week off, so It'd be pretty handy if they can come then rather than having to take a day off in the New Year
