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MarkD · 17-12-2005, 21:42

As Broadband Plus is now free to 2MB users I thought I would give it a go. A week after it being made live I am unable to use it. I have been in touch with ntl broadband support and despite them trying all sorts of things I cannot access the service. I just get the buy NTL broadband pages. The support staff have passed the problem higher, however after putting down the phone one things I realised that they never asked me was whether I had a router. I connected one of the PCs directly and it seemed to work correctly. So I was wondering if anyone has been able to use this service via a router?

17-12-2005, 21:42	#1
MarkD Inactive Join Date: Aug 2004 Posts: 33	Broadband Plus and Routers As Broadband Plus is now free to 2MB users I thought I would give it a go. A week after it being made live I am unable to use it. I have been in touch with ntl broadband support and despite them trying all sorts of things I cannot access the service. I just get the buy NTL broadband pages. The support staff have passed the problem higher, however after putting down the phone one things I realised that they never asked me was whether I had a router. I connected one of the PCs directly and it seemed to work correctly. So I was wondering if anyone has been able to use this service via a router?