quite true understand that other people have got it free and 3 months BB free as well .
Why as an existing customer should you pay more if you have had the service over 12 months its worthwhile sugesting or implying cancellation NTL have a retentions team that will give you the same as a new customer
---------- Post added at 08:42 ---------- Previous post was at 08:41 ----------
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Originally Posted by Bill C
 How long would the company you work for be in business if we all said the same thing about it. |
we dont treat treat existing customers different than new customers .
http://www.home.ntl.com/page/broadband3
Its cheaper for him to cancel his services and start as a new customer