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Originally Posted by el-em
My silver 100 replaced with new blue 250 today - cured my reboot/disconnect/hangup/lockup problems. Today's engineer said that the 100's are just not up to the 10mbit service - might support the speed, but they are not happy with ntl's current firmware image.
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It's nothing to do with the modems not supporting 10MB.
The connection problems are also happening to me and others on 1MB & 2MB that have older modems.