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Old 16-12-2005, 08:57   #32
DaggaDagga
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Join Date: Oct 2005
Location: Hampshire
Services: Royal Mail snail mail. No telly. Wind-up gramophone. Posts: 125,837.56
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Re: ntl last & TW 1st in JD Power ISP Chart

AOL are very popular with people who are a bit unsure of all this technology stuff and want that nice digital woman off their telly adverts to look after them.

My mum has absolutely no idea about what ports are blocked by an ISP, what a contention ratio or ping is, etc. They do provide a hand-holding service that certain people seem to like. They are probably the most approachable ISP for non-techy types.

I guess if you like their service and it works, and someone politely helps you out when you phone them up, then you'll probably rate them pretty highly.

Personally, I wouldn't let an AOL CD anywhere near my computer.
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