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Originally Posted by DaBuzz
A friend of mine got a letter and was forced to 512. After arguing with the retentions department and threatening to disconnect (he pays like £150 a month on his bill), he was put back on the 10mbit service.
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Strange really, on 10MB you can download 75GB, on 512K you can download over 120GB a month for half the price, who's the mugs then....