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jamesnr · 15-12-2005, 22:55

Very interesting and great that it works.. This is what I was told when talking to Broadband support. However my problems started with the router and then contintued even when I bypassed the router. I was advised that the error message meant that Netguard's server didn't know my NTL IP address, ie it hadn't been loaded.

Error message stated that Netguard could not be activated because even though I have an Internet connection it was not an NTL Internet connection.. Well it certainly is.. I suspect now that once this problem is fixed using a router will work, but someone needs to advise the support staff..

15-12-2005, 22:55	#4
jamesnr Inactive Join Date: Dec 2005 Posts: 2	Re: Netguard Very interesting and great that it works.. This is what I was told when talking to Broadband support. However my problems started with the router and then contintued even when I bypassed the router. I was advised that the error message meant that Netguard's server didn't know my NTL IP address, ie it hadn't been loaded. Error message stated that Netguard could not be activated because even though I have an Internet connection it was not an NTL Internet connection.. Well it certainly is.. I suspect now that once this problem is fixed using a router will work, but someone needs to advise the support staff..