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kawasakikr1 · 15-12-2005, 19:17

Just a warning to anyone moving house.
I moved last Friday and Telewest moved my TV, Phone and Internet sevices on Saturday. After the installers had gone I tried to check my e-mail, but kept getting asked for my password, I know that their has been problems with Blueyonder e-mail recently so thought it was just that.
On Sunday it still would not log into my e-mail and I tried the selfcare webpage where it said my account had been suspended, now after 4 phonecalls totaling about 2.5 hours I have been told that my mailbox transfer failed and my mailbox has been accidently deleted!!!
They have told me they should be able to get it back, but I am still waiting after 5 days!!

15-12-2005, 19:17	#1
kawasakikr1 Inactive Join Date: Aug 2005 Posts: 2	Telewest deleted my mailbox Just a warning to anyone moving house. I moved last Friday and Telewest moved my TV, Phone and Internet sevices on Saturday. After the installers had gone I tried to check my e-mail, but kept getting asked for my password, I know that their has been problems with Blueyonder e-mail recently so thought it was just that. On Sunday it still would not log into my e-mail and I tried the selfcare webpage where it said my account had been suspended, now after 4 phonecalls totaling about 2.5 hours I have been told that my mailbox transfer failed and my mailbox has been accidently deleted!!! They have told me they should be able to get it back, but I am still waiting after 5 days!!