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Originally Posted by Wicked_and_Crazy
only 6 companies!! hardly wide ranging
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I think what they were trying to do was a survey of the six biggest companies, rather than just a survey of six random ISPs. Bear in mind that these six are the first ones that the vast majority of people will contact first when wanting to order broadband.
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Originally Posted by Chrysalis
Make what you want of that but if price is the only attractive factor it says to me we want new customers and once you a customer we dont value you.
As I said before it appears triple play is ntl's saving grace along with the agressive pricing.
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Personally (and as an ex-customer) I would say that the whole of the broadband product is ntl's saving grace.
Their technical support is appaling, but given that the system was on the whole pretty stable most of the time then the need to call them doesn't arise for semi-technically minded people like myself very often.
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Originally Posted by Toto
Or quadruple play if the Virgin thingy goes through  |
Didn't they already offer a "quadruple play" with Orange a while back? That didn't exactly set the world alight IIRC.