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Re: ntl last & TW 1st in JD Power ISP Chart
I should say that I have NTL broadband, and have done for years. Besides a few hiccups when moving house, the service has been excellent. I previously used BT Broadband, and their service was appalling. I have no "anti-NTL" axe to grind.
I just think that if someone (no matter how unqualified to comment) criticises a company's service then a company should consider the points made.
If a really dodgy survey of 100 people said that Tesco was the worst supermarket then I would guess that they would scrutinise the findings, and issue some kind of comment or criticism. Not just disregard it.
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