Quote:
|
Originally Posted by DaggaDagga
Anyone for a game of "spot the NTL staff" ? It's not difficult, reading this thread.
NTL came bottom. A reasonable number of people were asked.
For anyone who cares passionately about NTL, surely the effort should go into understanding why they came bottom, rather than just rubbishing anything or anyone that criticises the holy company.
Large companies usually collapse when they become complacent and take their customers for granted. Then the more nimble upstarts will attract all these customers. Usually the large companies are too slow and arrogant to accept that there's a problem, never mind do something about it.
|
Nope, I am not, never have been and never will be an NTL staff member. I just know how statistics work. And no, 900 odd people out of the several million that are customers of the 6 ISPs is NOT an adequate size sample.