I'm on the 2Mbyte service. But just changed a couple of weeks ago (from 1Mbyte) and the email suggests I'm on the 1Mbyte service. Some more quotes from it ...
"We're improving your broadband service. We're giving you loads of extra value at no extra cost"
"If you upgrade your Broadband service you'll get Broadband Plus at no extra cost. For just £7 more per month you could get twice the speed with our unlimited 2Mb Broadband service and over £30 a month of free online entertainment. Go to
www.ntlworld.com/upgrade to upgrade now. "
Email sender is "NTL_Customer_Update@newsletter.ntlworld.com" and it is a "glossy" HTML formatted email with graphics etc so don't think it is spoofed.
Jim