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Old 13-12-2005, 16:37   #12
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: ntl last & TW 1st in JD Power ISP Chart

Quote:
Originally Posted by Neil
Quote:
Originally Posted by quadplay
That doesn't stop it being a flawed survey. There are literally hundreds of ISPs in the UK - taking a sample of 6 does not represent the whole market. It also only asked 935 customers of the millions out there.
Whatever way you look at it, ntl still came bottom.

Ny that token, I could argue that if I took 2 people,asked if Demon or Pipex were better and both went for Demon, I could argue Pipex came bottom. It wouldn't mean that Pipex was any worse, I could have picked two people who had a problem with Pipex, or two people who particularly liked demon.

NTL did come bottom. Doesn't mean the survey is accurate.
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