Cable Forum - View Single Post - How can I move from a 120 modem to a 250?

Derek · 13-12-2005, 15:37

If you can do it for a few hours or so (and possibly hammer the hell out the connection so it reboots as much as possible) then when you call up Tech Support they will check the logs for the connection and see the repeated reboots and book a replacement.

After this you should be able to put things back to normal and wait for the engineer.

13-12-2005, 15:37	#4
Derek Inactive Join Date: Jun 2003 Location: Glasgow Services: SkyHD and Broadband Posts: 9,158	Re: How can I move from a 120 modem to a 250? If you can do it for a few hours or so (and possibly hammer the hell out the connection so it reboots as much as possible) then when you call up Tech Support they will check the logs for the connection and see the repeated reboots and book a replacement. After this you should be able to put things back to normal and wait for the engineer.