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Old 12-12-2005, 11:44   #11
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Hemel Loss of Service

Quote:
Originally Posted by friendfire
Would this affect Tring area? we have lost both TV and internet since yesterday around 1-2pm.

Cheers
Mick

If you look at the status page, it lists the affected postcodes.

Quote:
Originally Posted by NTL
ntlhome broadband customers in the HP1, HP2, HP3, HP23, WD4 postcodes areas will be experiencing an intermittent or complete loss of connection.

This is related to the Oil Depot fire.

Additionally customers in The surrounding areas of Luton and Hemel Hempstead may also be experiencing connectivity problems due to the fire.

If you have lost service within the past 24 hours we will be unable to assist you.

We apologise for any inconvenience that this may cause.
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