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Originally Posted by city-boy
My partner just signed up for NTL online. TV, Phone etc. My partner ordered CallerID for a couple of pounds per month along with the package. The cable was installed today and alas no callerID. I'm wondering if they are now cheeky enough to actually charge for it on the bill.
You would of thought that once you had entered your postcode etc that the system would of been clever enough to not give you the option when you sign up.
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It could be that they have forgotten to enable Caller ID on the account rather than the fact that it is not available - give customer services a call to find out for sure.