Patrick,
My Mac address is correct. It is still possible to have a numeric number even when written in hex.
Interesting link. Although I've had a Broadband connection for around 4 years now (My SACM is a surfboard 3100) is says I don't have a broadband account.
Quote:
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Although your cable modem (Mac address: 00:20:40:xx:xx:xx) allows you to access the Internet, you account was not fully registered as an ntl: Broadband Internet account. You do have a dial up account, but your dial up account (XXXXXXX) details can not be currently used to authenticate your cable modem details.
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I don't have a maximum downstream or upstream rate displayed for the surfboard.
Might have to resort to ringing Tech help on Monday and keep trying till I get a Welsh accent.