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Originally Posted by JohnHorb
I know this is the 10MB thread, but, in fact, there are now 4 tiers - up to 1MB, up to 2MB, up to 5MB (stb customers only) and up to 10MB. Two things which are strange about this:-
1) The cost of the 5MB tier is the same as that of the 10MB tier.
2) All upgrades from one tier to another are free of charge EXCEPT 5MB to 10MB, which is subject to a £50 upgrade fee.
Anyone else think this is strange?
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Its not the case of 5mb being a tier, just that the stb is incapable of a faster connection. In effect you are receiving 10mb but the stb is restricting this to the 5mb. I agree though that its unfair to make stb users pay £50 for a sacm, its like existing customers are being penalised