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Originally Posted by Simcut
In order to get the internet back on I have to unplug the modem, plug it back in again, then I have to unplug the router and plug it back in again.
I have gone into the router setup and have already chosen to "reset your router" - have done that but to no avail 
I guess the next option is having to test the internet without the router being involved.....
Ive just checked the modem and its the ntlhome 120..... |
I have had this problem for the past few weeks, when it suddenly cleared itself. I browsed to the modem's web page at root:root@192.168.100.1 after the problem had occurred, but *before* rebooting, and found that NTL were trying to upgrade my modem, but the process had failed. I have a surfboard 4100 btw. I thought I'd saved the page of modem logs, but it seems not. If you have the same problem, you could phone up NTL and ask them to stop trying to upgrade your modem :-)
PS I was lucky with my router - it's an old 350MHz PC running Smoothwall, and didn't complain at all about me rebooting the modem.