Well engineer fitted me a cable modem. Took as while as he went to the box at the endof the road as the signal level was too high or something. Neway i now get a great speed of 7-800k and upload of 90k.
So need to get on the phone again
Edit: Seems they registered me for the 1mb account when switching accoount. Upgraded online and now getting about 7.7mb atm