Here is my story...
Monday Rang CS they said since i have a stb i will only get around 5mb unless i spend £50 on a new modem.So after a wing they said they would sell me one for £25 but until i get one they will enable me to get 5mb.
Wensday still no 5mb pulling my usual 3mb max from Ftp/speed test sites.
Rang CS again Indian women told me to go to
www.ntlworld.com/stb then put phone down. That link is rubbish just tells you all about it and a form to fill in for the new modem.
Rang CS again said i didnt want a new box as cant be botherd messing around with my router and xbox again 5mb will be fine. But i havent still got it. Placed me on hold for 5mins then said i need to fill the form in for the new modem i said i dont want the new modem,.In the end was advised to fill the form in when they come to fit a new modem tell them u dont want it but ask the enginer to enable 5mb on my stb,,
I have and CS seem to have no idea what is going on,,,
