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Simcut · 09-12-2005, 03:48

Hello guys,

First of all, before I go on here is a description of how I have things set up here.

The NTL cable box is in my sister's room, we have 2 PC's in the house, so in order to get internet to work on both PC's I bought a Belkin Router (4-Way Access Point/Router). I am using wired connections via ethernet cable fed from one end of the house to the other through 2 holes in each side of the house at the back (what great fun that was to set up!)

Anyway, at the moment I am experiencing strange problems where my internet will suddenly stop responding, I have the 2 little monitors in the bottom corner of the screen (next to the clock) and quite randomly the lights will suddenly stop flashing, I then go and check the cable modem in my sister's room and see that the Ethernet is flashing as well as the Downstream, the Upstream light is off and the RDY light is solid. Does the ethernet light on the cable modem normally flash?? So once this happens, I cant use internet on either PC and I have to first unplug the cable modem and plug it back in, and then unplug the router and plug it back in, the internet after 2 minutes will start working again.

However, the above keeps happening, again and again, I'm really puzzled of the cause. I phoned the Tech Support line and spoke to a guy in the Indian offices and he was far from helpful, I really really dont have a problem with speaking to Indian offices as they are normally really polite but the guy was really loud on the phone and didnt have a clue! I spent 30 minutes on the phone and did nothing more than what I tried myself, despite saying that to him early in the phone call.

I need to establish if this is an NTL issue or whether my Belkin router has gone "pete tong".

Hope you can help me with this one!

If anyone needs any info from me, please ask!

Thanks guys,

Simon

P.S. Giggidy Giggidy Giggidy Goo!

09-12-2005, 03:48	#1
Simcut Inactive Join Date: Feb 2004 Location: Hertford, Hertfordshire Age: 44 Services: 120mbit Virgin Media Cable Sky Digital Package (Sky+) Posts: 691	Cable Modem, Internet & Router Problem Hello guys, First of all, before I go on here is a description of how I have things set up here. The NTL cable box is in my sister's room, we have 2 PC's in the house, so in order to get internet to work on both PC's I bought a Belkin Router (4-Way Access Point/Router). I am using wired connections via ethernet cable fed from one end of the house to the other through 2 holes in each side of the house at the back (what great fun that was to set up!) Anyway, at the moment I am experiencing strange problems where my internet will suddenly stop responding, I have the 2 little monitors in the bottom corner of the screen (next to the clock) and quite randomly the lights will suddenly stop flashing, I then go and check the cable modem in my sister's room and see that the Ethernet is flashing as well as the Downstream, the Upstream light is off and the RDY light is solid. Does the ethernet light on the cable modem normally flash?? So once this happens, I cant use internet on either PC and I have to first unplug the cable modem and plug it back in, and then unplug the router and plug it back in, the internet after 2 minutes will start working again. However, the above keeps happening, again and again, I'm really puzzled of the cause. I phoned the Tech Support line and spoke to a guy in the Indian offices and he was far from helpful, I really really dont have a problem with speaking to Indian offices as they are normally really polite but the guy was really loud on the phone and didnt have a clue! I spent 30 minutes on the phone and did nothing more than what I tried myself, despite saying that to him early in the phone call. I need to establish if this is an NTL issue or whether my Belkin router has gone "pete tong". Hope you can help me with this one! If anyone needs any info from me, please ask! Thanks guys, Simon P.S. Giggidy Giggidy Giggidy Goo!