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Old 07-12-2005, 15:02   #668
Derek
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Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
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Re: NTL Customer Services: Your personal experience

Quote:
Originally Posted by Scott_Lee67
Personally I would take legal advice with a view to suing their arses and would most certainly go to the press with it!

They messed up big time and innocent members of the public became victims because of their incompetence! What if there was an accidental discharge of a firearm and somebody got hurt or killed? It does happen.

NTL should be made to explain their actions and make amends for their mistake.
Oh for the love of god. I give up

Now Ntl are responsible for people being shot by the police. Anyone else? Black death maybe? Air Crashes? Possibly Hurricane Katrina.

Ntl gave the police information that was requested. I'm not sure how they get this information but its possibly down to the MAC address of the modem using the the IP at the time this can be spoofed but they passed on the information in good faith.
If the police turned up mob handed with firearms I don't think they asked Ntl if this was OK with them.

Ntl, Telewest and BT (plus all the mobile operators) hand over customer details regarding criminal cases to the police every day of the year.
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