Cable Forum - View Single Post - NTL Customer Services: Your personal experience

Hawky2000 · 07-12-2005, 12:47

A reasonable response but I am not being clear...

My girlfriend and her housemate DID live at the addres at the time the advert was placed but they DIDNT have an NTL connection (or any other as it's a rental property and we're used to using mobiles) and weren't recieving any NTL bills. When they rang NTL about getting a connection they had to come out and install a new one as they didn't have one on reccord.

There WAS no NTL connection at the property when NTL said we placed the advert.

I don't suppose anyone can spread some light on the "The IP is specific the the modem used which was used at a different address" can they? BTW the box was NOT my girlfriends which has been safely tucked away in the hose since installed.

I know they aren't "out to get" me but some kind of an appology would be nice.

07-12-2005, 12:47	#666
Hawky2000 Inactive Join Date: Dec 2005 Posts: 4	Re: NTL Customer Services: Your personal experience A reasonable response but I am not being clear... My girlfriend and her housemate DID live at the addres at the time the advert was placed but they DIDNT have an NTL connection (or any other as it's a rental property and we're used to using mobiles) and weren't recieving any NTL bills. When they rang NTL about getting a connection they had to come out and install a new one as they didn't have one on reccord. There WAS no NTL connection at the property when NTL said we placed the advert. I don't suppose anyone can spread some light on the "The IP is specific the the modem used which was used at a different address" can they? BTW the box was NOT my girlfriends which has been safely tucked away in the hose since installed. I know they aren't "out to get" me but some kind of an appology would be nice.