hi i need help my service is slow if i downlaod and update of the net im getting speeds of arround 300k and the cable modem config services say that i am on the 10meg service here is the info i also lose my connection quite often once twice a day most days then i have to shut donw everything plus modem and restart only to have to do it again at alater stage also browsing the internet can also be quite slow and im not running any p2p bittorrents etc any ideas why i have an ntl modem 200 i steyd in another area of harlow ntl had to wire the house as there wasnt anything there i had the 1.5meg service beautiful no cut outs smooth service fast download rates could that have something to do with the fact the cables there were all new i hate calling t/s as its an indian call centre and they always tell me its my pc and fire walls etc im new to this fourum thing just found out about it today of msn so if any one has any ideas i would be truley greatful many thanks!!
Operation Configuration
Network Access : Allowed Maximum Downstream Data Rate : 10240000 Maximum Upstream Data Rate : 512000 Maximum Upstream Channel Burst : 1600 Modem Capability : Concatenation Enabled, Fragmentation Disabled, PHS Disabled Maximum Number of CPEs : 1