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Originally Posted by quadplay
Probably because whenever dates are supplied and they change (which they are very likely to do given the nature of the VoD project), there are massive moans on here and calls to Customer Service.
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But surely Telewest are just as susceptible to delays? They are doing exactly the same thing, after all. What is it about the way Telewest are doing things that makes them more confident about getting it done within the four-week target window?
And even if we accept your point, it doesn't stop NTL telling us the order in which franchises are due to go live, does it? Yet they won't even do that.
Why are Telewest willing to communicate with their customers, when NTL are not?