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t12345 · 06-12-2005, 23:32

I just spoke to tech support in India as since the 10mbit upgrade I have been getting sluggish loading of sites and my speed has never hit anything above 5mbps with an Ambit 120 modem.
I just read the thing about signal levels and checked mine out....
Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address :
IP address :
Downstream Receive Power Level : 13.30 dBmv
Downstream SNR : 30.14 dB
Upstream Transmit Power Level : 27.00 dBmv

My Downstream Receive Power Level used to be about 0 to 3dBmv not more than a month ago, I swear it.

The guy on the phone does a test in under a minute and says it shows him +2.5dBmv. So whose lieing? Him or my CM?

I need to get this sorted as its driving my loopy...
My 3mbit service was a lot nippier than this is and I been a customers for nearly 6 yrs.

Anyone got any advice or help please?

06-12-2005, 23:32	#1
t12345 Inactive Join Date: Dec 2005 Posts: 12	NTL Tech support, BRING BACK SWANSEA!!! I just spoke to tech support in India as since the 10mbit upgrade I have been getting sluggish loading of sites and my speed has never hit anything above 5mbps with an Ambit 120 modem. I just read the thing about signal levels and checked mine out.... Type : Ambit ETH/USB Combo Cable Modem Cable modem : Ambit Cable Modem MAC address : IP address : Downstream Receive Power Level : 13.30 dBmv Downstream SNR : 30.14 dB Upstream Transmit Power Level : 27.00 dBmv My Downstream Receive Power Level used to be about 0 to 3dBmv not more than a month ago, I swear it. The guy on the phone does a test in under a minute and says it shows him +2.5dBmv. So whose lieing? Him or my CM? I need to get this sorted as its driving my loopy... My 3mbit service was a lot nippier than this is and I been a customers for nearly 6 yrs. Anyone got any advice or help please?