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Originally Posted by hokkers999
the difference is that with the link I gave you are getting a real speed test it has to go "off net" from NTL. Ask your friend to try the other speed test and report the results back. Has she logged into the modem and checked the actual modem config?
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Of course it's a real speed test - in fact it's the best speed test for ntl customers because it's all internal to the ntl network, so it's not affected by any other issues external to ntl's control. External network tests are subject to the whim of all the interconnecting network/routers etc. Please do not confuse people by talking about things you do not appear to understand.