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Originally Posted by Wicked_and_Crazy
i removed the router before calling them. I ended up getting through to india, they ran a few tests, gave me a call reference and told me to call CS in the morning if it hasnt fixed itself
 FIXED ITSELF, now how is it going to do that???
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Probably the same way that diconnecting our PC from the modem and then rebooting the SACM was going to help us see if the connection issue went away