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chrishoggy · 06-12-2005, 20:11

Well thats different to what I spotted on their page the other week for Yorkshire. It said service effecting issues between 27th Nov and 5th Dec and to be completed "to be announced". So after getting loads of money back for bad service/connection, I asked about Yorkshire area. They said my account had been upgraded on their computer system, so it would be on new speeds very soon? When the 7th or 8th engineer came out to try and fix my problems last week, he said they were nowhere near completing it.

He said it could be middle of Jan before we get it

I've go used to their lies and lack of customer service, but then again I keep getting refunds and free services because of it

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06-12-2005, 20:11	#4
chrishoggy Permanently Banned Join Date: Mar 2005 Posts: 67	Re: more upgrade delays? Well thats different to what I spotted on their page the other week for Yorkshire. It said service effecting issues between 27th Nov and 5th Dec and to be completed "to be announced". So after getting loads of money back for bad service/connection, I asked about Yorkshire area. They said my account had been upgraded on their computer system, so it would be on new speeds very soon? When the 7th or 8th engineer came out to try and fix my problems last week, he said they were nowhere near completing it. He said it could be middle of Jan before we get it I've go used to their lies and lack of customer service, but then again I keep getting refunds and free services because of it .