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Old 06-12-2005, 14:33   #1209
Stuart
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Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: *ALL* ntl 10MB Discussion (Part 3)

Quote:
Originally Posted by markknell
This is not aimed at anyone in particular but after reading this thread I can't help but feel sick to death of people quoting this FREE UPGRADE. What a load of rubbish, yes we've had an upgrade but boy are we paying for it. £38(soo n to be £35) is a lot to pay for an Internet connection by today’s standard. NTL are not the only company to upgrade their customers.... and here's the tricky bit, it's not out of the goodness of their hearts, it's a commercial decision to keep up with other ISP's. Do you seriously think NTL would upgrade their customer’s Internet connection if no one else was doing it. If NTL did not upgrade they would be left behind and people would move elsewhere. Stop calling it a FREE UPGRADE like we should be eternally grateful.

Now don't get me wrong. I'm really pleased with my connection and the service has always been great for me. It just gets to me that when some people moan, for whatever reason, the only defence is 'shut up you have a free upgrade'
Are you paying any more for the upgraded speed? No.. So, therefore the upgrade is free. Why it is free is irrelevant. I suspect if NTL didn't have any competition, we'd probably still be on 64K broadband, or even dial up, but they aren't the only company to operate this way. ALL companies do. Look how Ofcom has had to push BT first to roll out ADSL to areas outside major citiies. Sure, they upgrade speeds now, but that's not out of the goodness of their heart. It's for the same reason NTL do. They cannot afford not to.
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