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ricko1232003 · 06-12-2005, 08:50

I spoke to NTL CS on Fri 2nd Dec to ask for free upgrade to 10mb told was unable to process it at the time, but would be done automatically within a fortnight, after reading many posts saying the Samsung STB was unable to function at full capabilities I asked about this and they replied that they didn't have a clue and would put me through to Sales. After speaking to sales was informed NTL would install a blue SACM on Saturday 10th free of Charge and was there anything else they could do for me?. After reading the NTL 10mb microsite I am now wondering whether they are going to charge me the £50 upgrade fee, or if its due to a high demand of people requesting the upgrade immediately.

06-12-2005, 08:50	#1189
ricko1232003 Inactive Join Date: Mar 2005 Location: warrington Services: virgin digital tv package, phone and 20mb bb ntl250 Posts: 11	*Re: ALL* ntl 10MB Discussion (Part 3)** I spoke to NTL CS on Fri 2nd Dec to ask for free upgrade to 10mb told was unable to process it at the time, but would be done automatically within a fortnight, after reading many posts saying the Samsung STB was unable to function at full capabilities I asked about this and they replied that they didn't have a clue and would put me through to Sales. After speaking to sales was informed NTL would install a blue SACM on Saturday 10th free of Charge and was there anything else they could do for me?. After reading the NTL 10mb microsite I am now wondering whether they are going to charge me the £50 upgrade fee, or if its due to a high demand of people requesting the upgrade immediately.