[MistaP]

This thread makes my blood boil.

The only reason i got 3MB from NTL was I was waiting on the 10MB upgrade when rumours first became of it months ago. They installed me with a STB

And I hate the way arrogant people who have the upgrade tell the others not to moan. WE PAY THE SAME TOO!

At the time when i got NTL internet it was cheaper and faster. Now its trying to catch up with DSL.

But today, you can get faster cheaper DSL than ntl internet and switch providers easier too.
My example: UK Online £24 8Meg Unlimited - 22Meg (ADSL2 where avail) £30 Unlimited

And to those that said we should'nt moan about the £50 fee. EErr We're already paying £38 EVERY month, an adsl modem is £30, or cheaper. Ebay? So yes, thats something else to moan about.

There's 'supposed' to be a CS supervisor ringing me back today. The woman i spoke to yesterday was actually eating on the phone, and abrubtley would say 'WHAT?', not pardon, or excuse me when she couldn't here me properly. And funnily enough, there were no supervisors available, but that they finished work 40 mins later - wierd time to have a break?


I suggest those with contacts to managers started feeding back the consenus, as I'm sure im not alone my feelings, as a good few posts show these days. CS needs a hell of a good revamping from a customers point for a view. Not to mention the que to get through.